Class 4 Drug Alert (caution in use):Contaminated Fake Toothpaste Products - Sensodyne Original and Sensodyne Mint in 50ml tubes

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Dear Healthcare Professional,

Contaminated Fake Toothpaste Products in combined Arabic with English Livery

Sensodyne Original and Sensodyne Mint in 50ml tubes
GlaxoSmithKline have informed us that fake toothpaste products in combined Arabic with English livery packs have been sold in unauthorised markets and discount shops and are a potential danger to public health. Tests indicate that the products contain Diethylene Glycol at levels which could be toxic to young children and anyone with impaired liver or kidney function.

Legitimate Sensodyne, labelled only in English and sourced from authorised suppliers is NOT defective and the public can continue to purchase and use these products with confidence.

The fake packs are illegal and have no connection with the manufacturer GlaxoSmithKline (GSK). Known details of fake and genuine packs are included in the attached Q&As for identification purposes.

Individuals with combined Arabic with English livery packs are advised to discard the pack and purchase replacement from authorised stockists.

Please read and distribute the two attached Q&As pages.

Yours faithfully

Ian Holloway,
DMRC Manager

MHRA Distribution (further recipients by cascade):
Regional Contacts for NHS Trusts and Provider Units
Chief Pharmacists: England, Scotland, Wales, Northern Ireland
Prison Health Policy Unit (DH)
Chief Pharmacists:  Jersey, Guernsey, Alderney, Sark, Isle of Man, Gibraltar
Special Hospitals
Healthcare Commission for distribution to Independent Health Care Establishments
Primary Care Trusts (England) –Dentists, Doctors & Pharmacists