Frequently asked questions for Conferences and Learning Centre

Are there any spaces left on a specific event?

Please e-mail conferences@mhra.gsi.gov.uk or phone +44(0)207 084 2903 for information on availability. If an event is full booked we will inform you and your name will be added to a waiting list for a cancellation or subsequent event.

What if I have to cancel my registration?

Over 21 days prior to the event a cancellation fee of £50 + VAT will be charged. 21 days or less prior to the event the full registration fee will be charged. Cancellations must be in writing.

Substitutions are acceptable at any time. Written confirmation is needed for all withdrawn bookings. If a suitable substitute cannot be found, cancellation charges will apply.

How can I be sure MHRA Conferences received my registration?

All registrations will be acknowledged. If you do not receive acknowledgement within 10 business days after sending in your registration, get in touch with us by phone, fax, or e-mail.

Can I register at the venue?

Sorry, on-site registration is not possible. Please register prior to the event to avoid disappointment.

I have registered late for this event, how do I make payment?

Please arrange for cash or a cheque to be made payable to the Medicines and Healthcare products Regulatory Agency and bring this along with you on the day of the event. A receipt will be issued to you for your records.

Having registered for an event, how do I pay?

• Cheque
  Please send a cheque, made payable to the Medicines and Healthcare products Regulatory Agency, to the Conference and Education Function, 16th floor Market Towers, 1 Nine Elms Lane, Vauxhall, London SW8 5NQ.
• Bank Transfer
  Bank of England, Government Counter, Threadneedle St, London E2R 8AH
  Sort Code 10-14-99 Account No. 06781000
  Please ensure that you include the name of the conference and delegate name/s in the transmission slip and fax a copy to 020 7084 3522.
• Invoice
  Please invoice my organisation marking the invoice for the attention of ______________ and quoting purchase order number ___________.

If I'm unable to attend the event, can I buy course documentation?

Yes, please e-mail conferences@mhra.gsi.gov.uk or telephone +44 (0) 20 7084 2903 to discuss arrangements.

Does the MHRA provide tapes or transcripts of events for those who can't attend?

Conference events, by their very nature, are interactive - with discussion, debate, and comments from the floor as essential components. While there is some transcribable material (keynote speeches), the most compelling Conference experiences usually involve demonstrations, audio-visual presentations, unscripted conversation, and other interactive elements. You have to be there to take full advantage of the Conference's multi-layered learning opportunities. However, in some instances tapes and transcripts are available for purchase. Please e-mail conferences@mhra.gsi.gov.uk or telephone 020 7084 2903 for further information.

Can I be placed onto a mailing list to obtain information on forthcoming events and exhibitions that the MHRA are involved in?

Yes, if you wish to be placed on our free mailing list for forthcoming events and exhibitions, please e-mail conferences@mhra.gsi.gov.uk.

Where can I get more information about the Conference Program?

You can find a breakdown of event activities and session streams on the homepage of this website. This page will be updated as events develop and speakers are confirmed, so check back regularly.